PulseCoach
A client-management platform that helps independent coaches organise programmes, progress, check-ins, and payments in one place.
The challenge
Independent coaches were managing client programmes across spreadsheets, messaging apps, and payment links — losing time to admin instead of coaching, with no consistent way to track client progress.
Our approach
We built a subscription SaaS platform giving coaches a single workspace for programmes, scheduling, and payments, alongside a simple client portal so clients could check in and track progress without extra messaging back and forth.
From chaos to clarity
Explore how the workflow changed stage by stage — or read the full plain-text version below.
Before Grentech
- Client programmes tracked in spreadsheets
- Progress updates via scattered messages
- Manual payment links and reminders
After Grentech
- One workspace for programmes and scheduling
- Self-service client portal for check-ins and progress
- Automated billing and reminders
The challenge
New clients were onboarded via back-and-forth messages and paper forms.
What users needed
A fast, guided way to get a new client set up correctly.
The Grentech feature
A structured onboarding flow capturing goals, plans, and payment in one pass.
Operational benefit
Coaches start new clients in minutes, not days.
Read the full plain-text version
Onboarding a client
Challenge: New clients were onboarded via back-and-forth messages and paper forms.
User need: A fast, guided way to get a new client set up correctly.
Feature: A structured onboarding flow capturing goals, plans, and payment in one pass.
Benefit: Coaches start new clients in minutes, not days.
Weekly check-ins
Challenge: Coaches chased clients individually for progress updates.
User need: A simple, low-friction way for clients to report progress.
Feature: A lightweight client portal with reminders built in.
Benefit: Consistent check-in data without manual chasing.
Getting paid
Challenge: Payments were tracked manually across different tools.
User need: Reliable, automatic billing tied to each client relationship.
Feature: Integrated subscription billing per client.
Benefit: Predictable revenue with far less manual reconciliation.
Product capabilities
- Programme and session builder
- Client progress tracking
- Client self-service portal
- Subscription billing for coaches
- Automated check-in reminders
Technology
- Next.js
- TypeScript
- Supabase
- Stripe
Outcomes
- Meaningful reduction in weekly admin time per coach
- Clients able to track progress independently via a self-service portal
- A recurring subscription revenue model for the business