FlowOps
A tailored operations hub that gives distributed teams a single view of tasks, approvals, reporting, and performance.
The challenge
A distributed operations team relied on email, spreadsheets, and chat messages to coordinate tasks and approvals across locations, making it difficult for leadership to see what was actually happening in the business.
Our approach
We designed a role-based operations platform consolidating task management, approvals, and reporting into a single system — with automation handling routine hand-offs and notifications that previously required manual chasing.
From chaos to clarity
Explore how the workflow changed stage by stage — or read the full plain-text version below.
Before Grentech
- Tasks and approvals tracked over email and chat
- No consolidated view across locations
- Reporting compiled manually before every meeting
After Grentech
- One role-based platform for tasks and approvals
- Automated hand-offs and reminders
- Live, always-current reporting dashboard
The challenge
Requests arrived through inconsistent channels with no shared record.
What users needed
One place to log and route a request correctly the first time.
The Grentech feature
Structured task intake with automatic routing by type.
Operational benefit
Nothing enters the business without a clear owner.
Read the full plain-text version
Task intake
Challenge: Requests arrived through inconsistent channels with no shared record.
User need: One place to log and route a request correctly the first time.
Feature: Structured task intake with automatic routing by type.
Benefit: Nothing enters the business without a clear owner.
Approvals
Challenge: Approvals stalled when the right person wasn't reachable by chat.
User need: A clear, trackable approval step with visible status.
Feature: Role-based approval workflow with escalation rules.
Benefit: Faster decisions and a complete audit trail.
Reporting to leadership
Challenge: Reporting required manually merging spreadsheets every week.
User need: Leadership needed a trustworthy, current view without asking the team to compile it.
Feature: A live dashboard drawing directly from operational data.
Benefit: Reporting available in real time, with no manual compilation.
Product capabilities
- Role-based task and approval workflows
- Automated notifications and hand-offs
- Live operational dashboard
- Cross-location reporting
- Audit trail for approvals
Technology
- Next.js
- TypeScript
- PostgreSQL
- Docker
Outcomes
- A single live view of operational status across all locations
- Faster approvals with a clear audit trail
- Reporting available on demand instead of a manual Friday exercise